Quantcast
Channel: Adobe Community: Message List
Viewing all articles
Browse latest Browse all 154536

After zooming in on an object using arrow keys to nudge, it crashes most of the time

$
0
0

After zooming in on an object, using arrow keys to nudge, it crashes most of the time.

 

Versions:

Illustrator CS6, latest update

Mac OS X 10.9.4

FontAgent Pro 6.2

 

Troubleshooting I've tried

-trashed all related Illus. preferences

-updated the only plug-in being used (FontAgent Pro), to the latest

-disabled all but absolutely necessary fonts

-repaired both system and user permissions

-quit all other apps, so that only Illus. running.

 

Was never a problem until a couple weeks ago, so the obvious question is "what changed?".  The two things we changed in the time period that the crashing started, is we replaced a balky external drive with a new one, and started our TimeMachine backups over again. And #2, we updated to the latest CS6 versions (due to other quirky issues).

 

One odd thing to point out...perhaps it's "normal", but in the crash reports, it's reporting that Illustrator is 16.0.0, but when you do "About Illustrator", it's showing that it's 16.2.2.


Viewing all articles
Browse latest Browse all 154536

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>