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Re: "The version of the Player that you are trying to install is lower than what is currently installed" when installing 14.0.0.176

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Hello,


Thanks for reporting this.  I'll investigate.  In the mean time, please provide the FlashInstall.log file from an impacted system. The file is located at C:\Windows\System32\Macromed\Flash\.  If it's a 64-bit OS, an additional log file will be saved at C:\Windows\SysWow64\Macromed\Flash.  Please provide both files, if it's a 64-bit OS.


The files will probably be fairly large, as such, please post the files using the instructions here: How to share a document.


Thank you.

 

--

Maria


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