I have a new computer and I am trying to re-install Adobe Photoshop CS5. I logged into my Adobe account and found my serial number for Photoshop and the serial number for the qualifying product upgrade, Photoshop Elements 7. The serial code for Photoshop CS5 worked, but it told me I do not have a valid qualifying product on the computer. When it asked which qualifying product I had, it would not take the serial code for the qualifying product and came up with the message "the serial number is not for a qualifying product. Please try another." I cannot find help under the troubleshooting topics. Please advise.
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