Re: What happened to my files?

I had this problem as well! I was working on one of several projects I had, I'm pretty sure they were saved on the computer, my computer started to chug, I reset it, and they ALL disappeared! I can't find any of the files anywhere on the hard drive, but I also can't sign into the cloud to see if they somehow got moved. I reset again, and still nothing.
When I try to log into the cloud it tells me the sync failed. Since I only just signed up for the subscription I don't know if it's common for it to go down, or what.